Eng. Yahya Ali Alfaiffi Researcher in Cloud Computing - Saudi Arabia.
The aim of this research study is to identify the most critical benefits resulting from cloud computing technique adoption in telecommunications companies based in Riyadh, as well as recognize the overall challenges and hindrances, which those companies encounter. In order to achieve the aim of the study, the researcher uses the descriptive approach that involves the survey methodology as a tool, which can gather information and facilitate the exchange of data collected. The researcher chose a random sample population of (250) decision-makers members at large telecommunications companies headquartered in Riyadh, including heads of departments, division directors, and technical staff, of both genders.
The study suggested a number of results, principally: The survey population strongly recommended the adoption of cloud computing technique in the telecommunications companies, referring to the benefits, which companies will reap upon integrating the cloud computing techniques into the enterprises’ operations and normative activities, including reducing the cost of using old computing systems, which increases the overall time management efficiency and increases the speed of audit process. They also mentioned the challenges and hindrances, such as the total and complete reliance on the service provider and the Internet interruption that causes temporary cessation of production, resulting in a state of deficiency.
In the light of the study findings, the researcher recommended building on the technological solutions that cyber security field provides to ensure a rapid resistance against Internet attacks, and the demand for network security that meets the users' expectations. The researcher also recommended that the data relay process, which transmits the information, from one communications service provider (CSP) to another, should be completely facilitated in order to offer fully automated data analytics solutions that achieve data integration, fault analysis, and visualization practice. In the conclusion of the study, the researcher called for further studies on the subject.